Privacy Policy
Summary
We (We, Our) handle your personal data with care. This Policy explains what we collect when you use Genetrax AI (the Website), why we use it, how we share it, and the choices available to you. Contact: [email protected].
What we collect
We may collect technical data such as IP address, device and browser type, pages visited, timestamps, and crash logs, plus information you submit yourself, such as your name, email, and phone number when you ask to be connected with a third-party trading platform. Some technical data may not directly identify you.
You do not have to provide information, but without it we may not be able to connect you with partners or deliver certain features. The Website is not intended for children under 18; if we discover that child data was collected, we will remove it promptly where required.
Purposes and legal bases
We process information to run the Website, answer inquiries, connect you with third-party platforms at your request, comply with the law, protect our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Typical purpose | Typical legal basis | |
| 1 | Send your details to a third-party platform you ask us to contact | Consent / steps prior to a contract at your request |
| 2 | Support, security, fraud prevention, analytics, and business administration | Legitimate interests and/or legal obligation |
Sharing and international transfers
We may share data with service providers who host, analyze, or support the Website under confidentiality duties; with third-party trading platforms when you request an introduction; with professional advisers; with authorities if the law requires it; and with a successor in a merger or asset sale. Data may be processed outside your country; where needed, we use suitable safeguards such as standard contractual clauses or other mechanisms recognized by applicable law.
Cookies
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where allowed. You can manage cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Type | Purpose |
| Strictly necessary | Security, session, and core site features. |
| Functional / performance | Remember choices and measure aggregated usage to improve the Website. |
Retention, security, and third-party sites
We keep information only as long as needed for the purposes above and to meet legal requirements, then delete or anonymize it where possible. We use reasonable safeguards, but internet transmission is never fully risk-free. Third-party sites we link to have their own policies.
Your rights and updates
Subject to local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw consent where processing is consent-based. Users may contact the relevant state or federal authority where applicable. We may verify your identity before responding. We may update this Policy by posting a new version on the Website.